Chongqing is an important logistics hub located in southwestern China. Every morning, hundreds of trucks, all packed with goods, stop in front of the seven buildings of the Mingpinfu Logistics Park. Over one thousand merchants and traders rent cold storage space here to preserve frozen meat, vegetables, and seafood. As soon as the trucks stop in front of the unloading platform, the merchants all run over to the line of red electric pallet trucks parked next to the platform. They take out their cellphones, scan the QR codes on the pallet trucks, remove the charging cables, and take them over to unload their goods. This entire process is carried out naturally and spontaneously and takes just a few seconds. Finally, the frozen goods must be unloaded from the trucks as quickly as possible and moved into cold storage for preservation using freight elevators.
The red forklift trucks that help them complete this important task are electric pallet trucks from Linde Material Handling, a member of the KION Group. They are equipped with lithium batteries, can easily handle up to 1.5 tons of goods and can be used for 4-6 hours on a single full charge. In most cases, the merchants can easily move a full truckload of goods into cold storage within 1-2 hours – quick, convenient and without any emissions.
Satisfied customers, a successful sharing-concept
High performance, high quality, convenience, and zero emissions are the reasons why so many customers love to use the red lithium battery-powered forklifts. The new forklift-sharing offers Mingpinfu's merchants yet another advantage. "Linde's sharing model fully meets my transportation needs without me having to buy the truck. I am grateful for the benefits it brings us," says Ren Guowei. Yan Junhui was also full of praise for the quick and convenient way of using the shared trucks: “With just a single tap, we can rent and return a truck. It’s foolproof." The management of Linde's partner, Mingpinfu Logistics Park, has also welcomed the forklift project from Linde MH. "The sharing model is an effective solution to the needs of our users in the logistics park for temporary, high-frequency, and low-cost truck use. At the same time, it enriches the supporting logistics management of the park," describes Zhong Jiaxiong, head of Cold Storage Department of Chongqing Mingpinfu Logistics Park.
The 50 industrial trucks in the Mingpinfu Logistics Park are the first batch of shared forklifts that Linde MH provided for the pilot project in September last year. The positive feedback from customers already shows the success. "Not only can these sharing forklifts satisfy customers' sudden and seasonal requirements, but they can also save them the expense of purchasing, repairing, and maintaining forklifts. As a result, customers can put more resources into developing their core business,” says Chen Huiqing, director of Rental and Used Trucks at Linde MH (China), summarizing the benefits.
To better understand user behavior of these forklifts, Chen's team and KION´s IT team in Asia Pacific joined forces to develop software which analyzes the usage data of the sharing forklifts. "Through the data, we gain knowledge about how frequently and for how long customers are using the trucks, as well as what the peak times are. This allows us to flexibly adjust the number of sharing forklifts supplied at any given time and thus serve customers' needs even better," explains Chen Huiqing.